If it still fails, uninstall the printer driver once, and start the setup while the printer is connected via USB. Master Setup (Full Driver & Software Packages)įor some models, when setting up the printer via a USB cable, after the USB cable is connected, an error screen appears without the driver installed. Restart the PC when the printer is connected via USB. When the printer is connected with a USB cable, an icon for the FAX is not created during the driver installation process. However, please note that when installing drivers for printers with faxing capabilities that the installer may not proceed. *Even if is selected, IJ Printer Assistant Tool is not installed. Printer Driverįor some printer models, when connecting via a USB cable, the printer cannot be detected, and the installer does not proceed to the next stage. If you want to use your PIXMA, MAXIFY, CanoScan, or PIXMA PRO (and some imagePROGRAF PRO) model with Windows 11 with a USB connection, please keep the following information in mind.Ī list of models supported in Windows 11 can be found here. Please install this update if you are experiencing problems with installing or using your product via USB. Microsoft has released an update for Windows 11 that addresses issues related to USB printing.